Online Privacy Policy
1. Please Read Carefully
This Online Privacy Policy describes the information that Peak Performance Recovery, a subsidiary of Ascendant Health Solutions, LLC (“we” or “Company”), collects about you through our website(s), mobile application, and any other services we provide (collectively, the “Services”), how we use and share that information, and the privacy choices we offer. This policy applies to information we collect when you access or use our website(s) and mobile applications (collectively, the “Platform”), when you use our services, or when you otherwise interact with us.
2. Changes to this Online Privacy Policy
We may change this online privacy policy from time to time. If we make changes, we will notify you by posting the updated policy on our platform and revising the “Last Updated” date above. We encourage you to review the Online Privacy Policy whenever you use our services to stay informed about our information practices and about ways you can help protect your privacy.
3. Use of Services
Your access to and use of our services is subject to certain terms and conditions, which are set forth in our Terms of Use.
4. Collection of Information
5. 1. Information You Provide
We collect information you provide, such as when you email us, sign up through our platform, or submit information through our platform. We may collect, but are not limited to, the following information: your name, gender, email address, mailing address, phone number, date of birth, payment, and bank information provided.
6. 2. Children
The company does not knowingly collect or maintain personally identifiable information from persons under 18 years of age without verifiable parental consent. If you are under 18 years of age, then please do not use the services without parental consent. If the company learns that personally identifiable information about persons less than 18 years of age has been collected without verifiable parental consent, it will take the appropriate steps to delete this information. To make such a request, please contact us at [email protected].
7. 3. Information We Collect from Your Use of the Services
We collect information about you when you use our platform, including, but not limited to, the following:
8. Account Information:
When you register with us using the platform to create an account and become a registered user, you will need to provide us with certain personally identifiable information to complete the registration, including information that can be used to contact or identify you and payment or other billing information in some cases.
9. Device Information:
We may automatically collect certain information about the computer or devices (including mobile devices) you used to access the services. For example, we may collect and analyze information such as (a) IP addresses, geolocation information (as described in the next section below), unique device identifiers and other information about your mobile phone or other mobile devices, browser types, browser language, operating system, the state, or country from which you accessed the Services; and (b) information related to the ways in which you interact with the Services, such as referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages, and content viewed and the order of those pages, the amount of time spent on particular pages, the date, and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
10. Location Information:
We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), and may use that information to customize the Services with location-based information, advertising, and features. In order to do this, your location information may be shared with our agents, vendors, or advertisers. If you access the services through a mobile device and do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
11. Cookies and Other Electronic Technologies:
We may use the tools outlined below in order to understand users better. As we adopt additional technologies, we may also gather additional information through other methods.
§ Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited, and activities conducted while using the Services. We use cookies to help us improve or tailor the services by tracking your navigation habits, storing your authentication status, so you do not have to re-enter your credentials each time you use the services, customizing your experience with the services, and for analytics and fraud prevention. We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our business partners use cookies to display company ads on other websites and services based on information about your use of the services and your interests (as inferred from your online activity). Other cookies used by our business partners may collect information when you use the services, such as the IP address, mobile device ID, operating system, browser, web page interactions, the geographic location of your internet service provider, and demographic information, such as sex and age range. These cookies help the company learn more about our users’ demographics and internet behaviors. For more information on cookies, visit http://www.allaboutcookies.org.
§ Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect anonymous information about your use of our Services, the websites of selected advertisers, and the emails, special promotions, or newsletters that we send you. The information collected by web beacons allows us to analyze how many people are using the services, using the selected advertisers’ websites, or opening our emails, and for what purpose. It also allows us to enhance our interest-based advertising.
§ Platform Analytics: We may use third-party analytics services in connection with the platform, including, for example, registering mouse clicks, mouse movements, scrolling activity, and text that you type into the platform. These analytics services generally do not collect personal information unless you voluntarily provide it, and generally do not track your browsing habits across sites that do not use their services. We use the information collected from these services to help make the platform easier to use.
§ Mobile Device Identifiers: Mobile device identifiers are data stored on your mobile device that may track the mobile device and the data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable the collection of personal information (such as media access control, address, and location) and traffic data. Mobile device identifiers help the company learn more about our users’ demographics and internet behaviors.